Nic Soong Heng Kiat is a seasoned Business Process Outsourcing (BPO) Specialist with a Bachelor’s Degree (Hons) in Accounting & Finance from Teesside University, Middlesbrough. With over a decade of experience, Nic brings a wealth of expertise to the realm of Business Process Outsourcing (BPO) in Malaysia.

Nic’s journey as an accountant and advisor has been marked by a commitment to excellence and a passion for empowering businesses to thrive in a dynamic economic landscape. His career began with a solid foundation in accounting principles and practices, honed through rigorous academic study and practical experience. Over the years, Nic has cultivated a deep understanding of the Malaysian business environment, navigating its complexities with finesse and agility. His clients, ranging from startups to established enterprises, have benefited from his strategic insights and meticulous attention to detail. Whether it’s advising on finance and accounting matters, streamlining administrative processes, or ensuring compliance with regulatory requirements, Nic’s holistic approach has earned him a reputation as a trusted partner in business growth.

One of Nic’s key strengths lies in his ability to forge strong, lasting relationships with his clients. He believes that effective communication, mutual trust, and a genuine commitment to client success are the cornerstones of a fruitful partnership. By taking the time to understand each client’s unique needs and aspirations, Nic tailors his solutions to deliver maximum value and impact.

As the Chief of Operations for the North Klang Valley Region, Nic oversees operations and strategic initiatives in this key area. His leadership ensures that clients receive top-notch service and solutions tailored to their specific needs. Nic’s dedication to staying at the forefront of industry trends and best practices drives him to continuously seek out opportunities for professional development and invest in the latest technology and tools to enhance his service offerings.